All transactions and purchases made on the site is final and Gratitude Farms offers no return, no refund and exchange unless it can be clearly shown that the product shipped is defected.

Received damaged shipment

If you receive product and it has been damaged during shipment, please email us at info@gratitudefarms.co.in within 5-10 business days of receiving the shipment. Include a description of the damages and include pictures if possible. We will arrange for the damaged products to be replaced.


Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.